In 2023, amid the complexities of the western economic crisis and war in Ukraine and the Middle East, one technology stole the spotlight: generative AI (GenAI).
Downplaying the significance of GenAI would be eccentric, and the first four articles selected here are all about the technology.
The first piece, from late in 2023, offers an overview of the opportunities and challenges of GenAI, highlighting its applications. The next feature considers how GenAI can be coupled with an increased consumerization of enterprise applications. It discusses various use cases, such as aiding medical diagnosis, accelerating software coding, and creating text and images, and its potential to enhance customer experience.
Generative AI has been more of a promise than a reality, but according to Enterprise Strategy Group (ESG), GenAI is rich in potential and has actual enterprise use cases beyond the hype. Large enterprise software suppliers like SAP have also outlined a GenAI strategy.
Bill McDermott, Steve Miranda, and Evan Goldberg, all shared their thoughts on GenAI and its potential impact in an interview with Computer Weekly.
In addition to digital transformation, a critical issue for organizations today is how software can make economic activity more ecologically responsible. Sustainability remains a priority for organizations, governments, and civilian populations.
During the Covid years, phenomena like the great resignation and quiet quitting were observed as workers sought lives beyond wage slavery. An article here examines the role of HR software in combating staff attrition as businesses recover from the pandemic and strive for digital transformation success.
As we look ahead, 2024 may bring a different tone to the enterprise IT scene than the GenAI-charged 2023.
1. How generative AI is put to work in business applications
Generative AI stirred up a storm in 2023 – much has been learned about its effectiveness in the enterprise. Let’s explore the challenges facing its deployment.
Generative AI, also known as GenAI, is a digital tool that can be trained to produce text,