New Canopy Protect safety solution helps hospital workers summon help discreetly

December 6, 2023

Canopy, Creator of Leading Staff Safety Solution Already Protecting 200,000 U.S. Healthcare Workers, Exits Four Years of Stealth

Canopy, Creator of Leading Staff Safety Solution, Emerges from Stealth to Better Combat Workplace Violence

Big news from Canopy! The leading staff safety solution company is making major changes to deepen health system engagement and speed up product innovation. Plus, they’re already protecting 200,000 healthcare workers in the U.S. Read on for all the details.

Palo Alto, CA – December 6, 2023 –

Today, Canopy, the creator of an industry-leading safety solution that helps hospitals protect staff from workplace aggression and violence, emerged from four years of stealth during which its product was exclusively available through distribution partners, white-labeled under their brand names. In a major strategic shift, the company will no longer sell as a white-labeled product, and instead, will sell directly to health systems. With this change, the company is launching Canopy Protect, a new staff safety solution offering health systems the ability to monitor all physical areas of their organization with minimal ongoing maintenance. To make this shift and accelerate its growth, Canopy is hiring aggressively toward its mission to help health systems protect every healthcare worker in America.

Not familiar with Canopy’s staff safety solution? It’s an end-to-end service that enables healthcare workers to discreetly signal for help so security and all nearby co-workers can mobilize within seconds. Founded as SMP Labs in 2019, Canopy designed and continues to operate the solution on a 24/7/365 basis – including infrastructure and cloud services – for over 30 health systems and 800 locations across the U.S., helping to protect more than 200,000 individuals. According to aggregate data across all customer deployments, in 2023 alone, 10% of staff carrying Canopy Protect buttons felt threatened enough to use their buttons and received intervention from their security team to help the situation, representing over 20,000 incidents.

Today, Canopy is emerging from stealth to announce several strategic changes that will enable the company to work more closely with health system customers in tackling the epidemic of workplace violence.

• Canopy is launching Canopy Protect, a new staff safety offering that enables organizations to protect their workers across all indoor and outdoor locations. Canopy Protect leverages four years of experience building and deploying the leading staff safety solution used by the largest health systems in the country.
• Canopy Protect is available to customers immediately, directly from Canopy. Canopy is ending all distribution relationships and sunsetting support for all current white-labeled products from its distribution partners over the next 12 months.
• Canopy will provide options to all current distribution partners to seamlessly migrate their existing installations to Canopy Protect with no service interruption, if they and their customers choose to take advantage of them.

Exciting stuff from Canopy! Their innovative solutions are truly making a difference for healthcare workers across the country. Read more to learn all about it.

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