NewsDaugherty Takes Home Five9 Breakthrough Partner of the Year Award

Daugherty Takes Home Five9 Breakthrough Partner of the Year Award

St. Louis, MO, February‍ 10, 2024 –(PR.com)– Daugherty Business ⁢Solutions, a top-tier consulting firm, has ⁢been lauded for its contribution⁣ to helping⁢ organizations transform their customer experiences ​in 2023.

Five9, a leading provider of ‍the Intelligent CX Platform, has ⁢honored Daugherty with the Breakthrough Partner ⁣of the Year ⁢award. The Five9 2023 Global Partner⁤ Awards highlight the accomplishments of Five9’s network of channel partners, Systems Integrators, strategic‌ alliance partners, and Independent‌ Software ⁢Vendors (ISVs).

Daugherty collaborates with Five9 to offer clients comprehensive customer care solutions. This ⁤includes long-term contact center planning, technology implementation, cloud‌ migration, CRM integration, customer and agent experience enhancement, Generative AI integration, and more.

“Five9⁢ is at ⁣the forefront of CCaaS⁣ solutions, empowering customers to achieve faster, more comprehensive results. ⁣Daugherty is dedicated to assisting our clients in developing ​strategies and criteria‍ for these tools, and we have witnessed firsthand the impact of Five9,” stated Nathan Orwig, Global VP, Enterprise Strategy,‌ Technology & Innovation at Daugherty. “Our⁤ partnership began in 2023 with a Fortune 20 company, and‍ in 2024, we aim⁤ to further solidify this partnership and become a Certified ​Implementation Partner. The ⁣possibilities are endless ⁣for our customer⁣ care solutions!”

“Our partners consistently deliver ⁢exceptional value ‍to Five9 and our ‍mutual customers. The impressive growth we have‍ experienced in recent years would not have been possible without the global⁣ presence and outstanding ​performance of our partners,” said⁣ Jake⁤ Butterbaugh, Senior Vice President, Global Partners. “These‍ award-winning partners represent excellence. We are thrilled to acknowledge them​ and are ⁣inspired ⁤by their dedication to Five9 and delivering exceptional CX. Congratulations to Daugherty on ⁤this well-deserved recognition.”

Five9, with its ‍mission to Bring Joy to‌ CX™, ‌boasts a Global Partner program with ​over 1,400 members who strive for excellence and integrity ‌to‍ enable outstanding customer experiences. The⁢ Five9​ Intelligent CX ‌Platform, a leading AI-driven CCaaS solution, enhances ​contact center​ performance by providing actionable‌ insights ‍and intelligence to managers, personalizing customer experiences, and offering multiple communication channels for businesses to deliver‍ exceptional results.

Daugherty Business Solutions, with a history ⁢of nearly 40 years, ⁤focuses on driving innovation,‌ growth, and customer satisfaction ‍while positively impacting the community. Through​ software engineering, data analytics, ‍business advisory services, technology,⁣ and delivery ⁢leadership, Daugherty delivers significant business outcomes efficiently. Leveraging in-house tools, techniques, and development centers, Daugherty ⁣is a trusted advisor and partner for​ the Fortune⁤ 500, aiding‌ customers⁤ in⁢ achieving better and more predictable‍ results ‍for ‍critical initiatives.

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