St. Louis, MO, February 10, 2024 –(PR.com)– Daugherty Business Solutions, a top-tier consulting firm, has been lauded for its contribution to helping organizations transform their customer experiences in 2023.
Five9, a leading provider of the Intelligent CX Platform, has honored Daugherty with the Breakthrough Partner of the Year award. The Five9 2023 Global Partner Awards highlight the accomplishments of Five9’s network of channel partners, Systems Integrators, strategic alliance partners, and Independent Software Vendors (ISVs).
Daugherty collaborates with Five9 to offer clients comprehensive customer care solutions. This includes long-term contact center planning, technology implementation, cloud migration, CRM integration, customer and agent experience enhancement, Generative AI integration, and more.
“Five9 is at the forefront of CCaaS solutions, empowering customers to achieve faster, more comprehensive results. Daugherty is dedicated to assisting our clients in developing strategies and criteria for these tools, and we have witnessed firsthand the impact of Five9,” stated Nathan Orwig, Global VP, Enterprise Strategy, Technology & Innovation at Daugherty. “Our partnership began in 2023 with a Fortune 20 company, and in 2024, we aim to further solidify this partnership and become a Certified Implementation Partner. The possibilities are endless for our customer care solutions!”
“Our partners consistently deliver exceptional value to Five9 and our mutual customers. The impressive growth we have experienced in recent years would not have been possible without the global presence and outstanding performance of our partners,” said Jake Butterbaugh, Senior Vice President, Global Partners. “These award-winning partners represent excellence. We are thrilled to acknowledge them and are inspired by their dedication to Five9 and delivering exceptional CX. Congratulations to Daugherty on this well-deserved recognition.”
Five9, with its mission to Bring Joy to CX™, boasts a Global Partner program with over 1,400 members who strive for excellence and integrity to enable outstanding customer experiences. The Five9 Intelligent CX Platform, a leading AI-driven CCaaS solution, enhances contact center performance by providing actionable insights and intelligence to managers, personalizing customer experiences, and offering multiple communication channels for businesses to deliver exceptional results.
Daugherty Business Solutions, with a history of nearly 40 years, focuses on driving innovation, growth, and customer satisfaction while positively impacting the community. Through software engineering, data analytics, business advisory services, technology, and delivery leadership, Daugherty delivers significant business outcomes efficiently. Leveraging in-house tools, techniques, and development centers, Daugherty is a trusted advisor and partner for the Fortune 500, aiding customers in achieving better and more predictable results for critical initiatives.